Frequently Asked Questions
Everything you need to know about bringing clean water to your home.
How long do the Tappwater replacement filters last?
Each Tappwater filter cartridge is designed to provide high-quality filtration for up to 3 months or approximately 300 gallons of water, depending on your local water quality and usage.
Will Tappwater systems fit my standard kitchen faucet?
Our filtration systems are designed to be universal and include 5 different adapters to ensure a perfect, leak-free fit for 95% of standard round-threaded kitchen faucets.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status in real-time.
What is your return policy if I am not satisfied?
We offer a 30-day risk-free trial. If you are not completely satisfied with your water quality, you can return the system for a full refund, no questions asked.
What specific contaminants do Tappwater filters remove?
Our advanced activated carbon blocks remove over 80 contaminants, including chlorine, lead, microplastics, herbicides, and pesticides, while retaining essential minerals like magnesium and potassium.
Are the filter cartridges recyclable?
Yes, we are committed to sustainability. Our filter housings are reusable, and the internal carbon blocks are made from organic coconut shells which can be disposed of with minimal environmental impact.